📦 Tartreats Return Policy
We get it — sometimes things just don’t hit like you hoped. That’s okay.
We accept returns within 30 days of delivery as long as the item is:
- Unworn
- Unwashed
- Still in its original condition + packaging
Basically, try it on, vibe check it in the mirror — just don’t live in it and then send it back.
🔁 How Returns Work
- Email us at info@tartreats.com with your order number + the item you’d like to return.
- We’ll send you the return instructions.
- Once we receive and inspect the item, you’ll get:
- A refund to your original payment method
- OR store credit — your choice (store credit processes faster).
Return shipping is on you, unless we messed something up (wrong item, misprint, etc. — our bad!).
🚫 Things We Can’t Take Back
- Worn, washed, or damaged items (we’ll be able to tell — promise).
- Final sale items (these are marked clearly when you buy them).
- Any custom or limited edition/preorder pieces (because we printed that just for you).
🌍 International Orders
We happily ship worldwide — but please note that for international returns or exchanges,
customers are responsible for all shipping costs, both ways.
So double-check your size, style, and shipping address before checking out!
🧾 Processing Time
- Once we get your return, we’ll process it within 3–5 business days.
- Refunds can take a few extra days to show up depending on your bank.
💬 Need Help?
Questions? Weird issue? Existential return crisis?
Shoot us a message at info@tartreats.com— we’ll make it right.
Tartreats: Soft clothes. Clear policies. No corporate nonsense.